FAQ
Whether it’s your first time working with letterpress or you’re a seasoned designer, you probably have a few questions about how we do things. Here are some quick answers to help you understand our process, timelines, and what to expect when working with us.
1.
Do you have a price list?
We don’t have a standard price list because every project we do is custom – from the stock and finishing to the size, quantity, and number of print passes. To get an accurate quote, send us your design (or a rough idea), along with quantity, size, colours, stock preferences, and which processes you’re interested in. We’ll respond with a tailored estimate and timeline.
2.
Do you have a minimum order quantity?
We don’t have a set minimum, but setup and production costs mean that smaller quantities often result in a higher cost per piece. We’re always happy to quote based on your needs.
3.
What's the typical turnaround time for a project?
Turnaround depends on the complexity of your project and our current schedule. Most jobs are completed within 5 to 7 business days from the time we approve final files, but we’ll always provide a clear timeline up front.
4.
Do you offer rush services?
We understand that some projects are time-sensitive. If our production schedule allows, we’re happy to take on rush work. Share your timeline with us early, and we’ll do our best to make it happen.
5.
Can I see a proof before my job is printed?
We don’t typically produce physical proofs before an order is approved – since the setup, dies, and press time required are essentially the same as running the full job. That said, if a proof is important to you, we can arrange one at an additional cost.
6.
Can I supply my own paper or envelopes?
We prefer to source and handle all stock in-house so we can ensure print quality and avoid production issues. We have access to a wide range of commercial papers and specialty stocks, and we’re happy to help you find the right fit. Handmade paper is the exception – due to its inconsistency and sourcing variations, it’s often best supplied by the client or discussed with us in advance.
7.
Can I get samples of your work?
We’re happy to show you samples of our past work so you can get a feel for the print quality, finishes, and stock options we offer. If you’re local, you’re welcome to visit the studio to browse in person. If not, we can send a sample pack by mail.
8.
Do you ship outside of Ontario?
Yes, we regularly ship across Canada and the United States. Shipping options and costs will be confirmed when we quote your project.